Happiness

What if I'm not happy with my purchase?

We believe that our oils are the best you will find anywhere. In fact, we GUARANTEE it! We pride ourselves on having the HIGHEST GRADE 100% PURE THERAPEUTIC GRADE essential oils that you will find. Period. We back up our bold statement with a FREE RETURN AND FULL REFUND policy. If you don’t love it or don’t agree that these are the best oils on the market, simply contact our team at violaessentials.com/community/contact and we’ll happily refund your money within 60 days of your purchase.

How long will my refund take?

Returns of Viola products don't happen very often, but even so, we're prepared to take care of yours. After contacting us and arranging your return, we'll process your refund as soon as the return is received. The funds will be added back to your account as soon as your bank receives them - usually just a couple of days.

Shipping

How is sales tax calculated on my order?

Sales tax is calculated by zip code - so whatever your corresponding tax is will be added to your order.

How can I track my order?

You'll receive an email from us as soon as your order ships with corresponding tracking information.

Do You Ship Internationally?

Absolutely! Simply select your country in the checkout process and the corresponding shipping option and you'll be all set!

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